Frequently Asked Questions

What is your cancellation policy on your vacation rentals?

• Cancellations made 30 or more days prior to arrival are subject to a full refund minus a $25 cancellation fee.
• Cancellations made more than 7 days but less than 30 days prior to arrival would result in the loss of the 25% deposit.
• Cancellation within 7 days or less prior to arrival would result in a loss of the entire stay amount.

This policy applies to all vacation rentals under our management. We understand that plans can change, and our rental management team is here to assist with any questions or concerns regarding cancellations. This policy ensures that our Florida vacation rentals remain available and that our property managers can effectively manage bookings for all rental properties.

What is vacation rental property management and/or Airbnb management, and what are the benefits of working with a property manager?

Airbnb and vacation rental property management covers everything from listing setup and rate optimization to guest relations, housekeeping, and ongoing home upkeep. Working with a premium property manager allows owners to boost earnings while staying hands-off. Leading vacation rental management companies know how to elevate luxury properties across top platforms like Airbnb and Vrbo. At Home Team Luxury Rentals, we specialize in full-service management for upscale vacation homes, blending personalized hospitality with performance-driven tools. Our goal is to help your home outperform similar listings while offering you stress-free ownership.

Why should I invest in a short-term rental in Atlantis, Florida?

Atlantis, Florida, is a unique short term rental market located in Palm Beach County. Known for its gated neighborhoods and golf-centric community, Atlantis, Florida, offers a more exclusive setting for discerning guests. A short term rental in Atlantis, Florida, appeals to retirees, snowbirds, and families visiting nearby medical centers or events. With its peaceful environment and proximity to West Palm Beach, Atlantis, Florida, allows investors to attract upscale clientele. The city’s limited size means fewer competing listings, making your rental in Atlantis, Florida, more visible and desirable. As more travelers seek calm and comfort, Atlantis, Florida, becomes an increasingly attractive option for both investors and guests.

Located in the heart of the Miami metropolitan area, Atlantis is adjacent to key corridors such as Lantana Road, Military Trail, and Congress Avenue—providing easy access to beaches, shopping, and downtown Lake Worth. The city spans just 1.4 square miles and was originally developed as a gated golf and country club community in the late 1950s. Today, its hallmark amenities include manicured landscaping, proximity to JFK Medical Center—the city’s largest employer—and a highly secure, residential environment. These features draw high-income guests seeking extended stays, particularly in the healthcare and executive relocation sectors. With a median household income over $70,000 and a stable population, Atlantis supports above-average nightly rates while minimizing vacancy risk for investors targeting Palm Beach County.

What services do you provide my short term rental property?

Home Team Luxury Rentals provides a full-service vacation rental management solution designed to keep your property performing at its highest potential.

Our services include:

• Airbnb listing optimization and SEO with keyword-rich descriptions
• professional photography
• multi-channel marketing across platforms like VRBO, Booking.com, Expedia, Hopper, and Marriott Homes & Villas
• dynamic pricing and market analysis to adjust rates based on demand, seasonality, and local trends
• full-service booking management including reservations, cancellations, check-ins, and check-outs
• 24/7 guest communication for inquiries, stay coordination, and post-checkout support
• thorough guest screening using ID verification, platform history, and responsible renter criteria
• professional cleaning and turnover services following strict sanitation protocols
• routine maintenance and repair coordination with trusted contractors
• property staging to maximize listing appeal
• local event monitoring to capitalize on peak demand
• detailed financial reporting with insights into occupancy and revenue
• tax guidance for maximizing deductions
• real-time owner portal for full visibility into bookings and performance.

What other cities do you cover for vacation property management services?

At Home Team Luxury Rentals, we proudly serve all 411 vacation rental markets in Florida, giving property owners complete confidence that no matter where their rental is located, it will be managed to the highest standard. Our portfolio spans the full spectrum of property types—luxury beachfront villas designed for family retreats, cozy cabins that echo the charm of Old Florida, stylish urban condos perfect for business travelers, and lakefront cottages ideal for seasonal escapes. Every property, regardless of size or setting, benefits from our hospitality-focused approach.

We understand that each home is unique, and so are the guests it attracts. That’s why we offer tailored management solutions, whether you’re listing a high-rise apartment in a dynamic city, a suburban guest house for weekend visitors, a charming bungalow by the coast, or a grand estate with expansive grounds. Our systems are built to support consistency while our team provides personal attention that ensures no detail is overlooked.

Florida’s diverse STR market—encompassing vacation homes, short term rentals, and weekend getaway properties—demands more than just basic oversight. We optimize every property for maximum bookings, stronger guest reviews, and long-term success through expert pricing tools, proactive maintenance, and dedicated guest services. Owners benefit from reliable income streams and asset protection, while guests enjoy elevated stays that turn first-time visits into repeat reservations.

What is your process for guest check-in and check-out?

At Home Team Luxury Rentals, we pride ourselves on delivering a check-in and check-out experience that feels effortless, intuitive, and memorable.

Guests are welcomed with technology-driven conveniences like smart locks, secure keyless entry, and comprehensive welcome guides tailored to the property. These touches remove obstacles and allow guests to settle in immediately.

Beyond these systems, our team offers round-the-clock support—ready to answer questions, handle special requests, or provide timely assistance if needed.

Whether it’s a romantic weekend, an important business trip, a seasonal family getaway, or a special milestone celebration, every aspect of the stay is handled with precision and care.

By merging convenience, hospitality, and human warmth, we elevate the guest journey and create an environment where comfort and professionalism meet seamlessly.

How do you screen potential guests?

Every stay at Home Team Luxury Rentals earns its green light. We start by confirming who’s booking with secure identity verification through Truvi (previously Superhog), then we dig into platform history and reviews to understand behavior patterns over time. Only after a candidate aligns with our responsible renting criteria—respect for the home, alignment with house rules, community fit, and a record of responsible conduct—do we move a request from “pending” to “approved.”

This deliberate approach functions as a risk-control system: it reduces exposure to damage, deters misuse, and sustains a high-quality rental environment that benefits both owners and guests. We reinforce approvals with clear pre-stay messaging, expectation setting, and documented acknowledgments of key policies, which further lowers incident rates and supports smooth operations during the stay.

By prioritizing consistency and reliability from the first click to check-out, we protect owner investments and strengthen performance indicators that matter—occupancy stability, review quality, and reduced unplanned expenses. Over time, that discipline preserves property condition, supports premium positioning, and contributes to the long-term value profile that sophisticated short-term rental investments demand.

How do you handle property maintenance and repairs and maintain guest satisfaction?

As a property management company, we provide property management services designed to protect your investment and ensure every stay is seamless. Whether it’s one vacation home or multiple vacation rentals, our team of professionals delivers consistent care and attention to both guests and owners.

• Detailed inspections across all property areas to catch issues early
• Preventive maintenance, cleaning services, and lawn care service to reduce long-term costs
• 24/7 emergency maintenance to manage urgent repairs and protect your property
• Trusted property managers coordinating concierge services, laundry services, and guest support
• Operations team ready to handle scheduling, housekeeping, and daily tasks

• Custom marketing strategies for listings across leading rental sites
• Dynamic pricing to optimize rates and increase revenue
• Owner notifications, property information emails, and regular performance updates
• 2025 newsletter and mailing list subscription for insights and market trends

Airbnb Markets near Atlantis: Where We Offer Short-Term Rental & Airbnb Management

Markets near Atlantis: Boca Raton , Boynton Beach , Delray Beach , Fort Lauderdale , Hialeah , Hollywood , Palm Beach , West Palm Beach , Pompano Beach