Frequently Asked Questions

What is your cancellation policy on your vacation rentals?

• Cancellations made 30 or more days prior to arrival are subject to a full refund minus a $25 cancellation fee.
• Cancellations made more than 7 days but less than 30 days prior to arrival would result in the loss of the 25% deposit.
• Cancellation within 7 days or less prior to arrival would result in a loss of the entire stay amount.

This policy applies to all vacation rentals under our management. We understand that plans can change, and our rental management team is here to assist with any questions or concerns regarding cancellations. This policy ensures that our Florida vacation rentals remain available and that our property managers can effectively manage bookings for all rental properties.

What is vacation rental property management and/or Airbnb management, and what are the benefits of working with a property manager?

Vacation rental and Airbnb property management services include everything from listing optimization and dynamic pricing to guest communication, professional cleaning, and routine maintenance. By partnering with a top-tier management company, property owners can increase their rental income while significantly reducing the time and effort required to oversee day-to-day operations. The best Florida Airbnb management companies understand how to position high-end properties for success on major platforms like Airbnb, Vrbo, and beyond. At Home Team Luxury Rentals, we specialize in managing luxury vacation homes with a combination of five-star hospitality and data-driven performance strategies. Our mission is to help your property exceed market expectations while giving you complete confidence in its care and profitability.

Why should I invest in a short-term rental in Sunrise, Florida?

Sunrise is a dynamic Broward County city offering steady short term rental demand from families, event attendees, and business travelers. A short term rental in Sunrise draws guests attending concerts, hockey games, and conferences at Amerant Bank Arena. Sunrise supports strong year-round bookings and moderate pricing. Investors in Sunrise benefit from growing infrastructure, rising property values, and suburban convenience. With easy access to Fort Lauderdale and major highways, Sunrise delivers dependable STR income. For investors targeting mid-range metro markets, Sunrise is a confident and consistent performer.

Sunrise is a city in Broward County, Florida, located within the Miami metropolitan area and known for hosting major events at the Amerant Bank Arena (formerly FLA Live Arena), home to the Florida Panthers (NHL) and a major venue for concerts, sports, and conventions. The city is also adjacent to Sawgrass Mills, one of the largest outlet and value retail shopping destinations in the United States, which draws significant year-round domestic and international tourist traffic. Sunrise is strategically located near major highways including Interstate 75, Interstate 595, and the Sawgrass Expressway (State Road 869), offering fast access to Fort Lauderdale, Weston, and Miami International Airport. Sunrise has experienced ongoing residential and commercial development, with suburban neighborhoods that appeal to families, business travelers, and event-goers seeking affordable, convenient accommodations. With rising property values, consistent STR demand, and a mix of entertainment, shopping, and corporate infrastructure, Sunrise presents investors with a stable, mid-range market that performs well across multiple guest segments.

What services do you provide my short term rental property?

Home Team Luxury Rentals provides a full-service vacation rental management solution designed to keep your property performing at its highest potential.

Our services include:

• Airbnb listing optimization and SEO with keyword-rich descriptions
• professional photography
• multi-channel marketing across platforms like VRBO, Booking.com, Expedia, Hopper, and Marriott Homes & Villas
• dynamic pricing and market analysis to adjust rates based on demand, seasonality, and local trends
• full-service booking management including reservations, cancellations, check-ins, and check-outs
• 24/7 guest communication for inquiries, stay coordination, and post-checkout support
• thorough guest screening using ID verification, platform history, and responsible renter criteria
• professional cleaning and turnover services following strict sanitation protocols
• routine maintenance and repair coordination with trusted contractors
• property staging to maximize listing appeal
• local event monitoring to capitalize on peak demand
• detailed financial reporting with insights into occupancy and revenue
• tax guidance for maximizing deductions
• real-time owner portal for full visibility into bookings and performance.

What other cities do you cover for vacation property management services?

At Home Team Luxury Rentals, we proudly serve all 411 vacation rental markets in Florida, giving property owners complete confidence that no matter where their rental is located, it will be managed to the highest standard. Our portfolio spans the full spectrum of property types—luxury beachfront villas designed for family retreats, cozy cabins that echo the charm of Old Florida, stylish urban condos perfect for business travelers, and lakefront cottages ideal for seasonal escapes. Every property, regardless of size or setting, benefits from our hospitality-focused approach.

We understand that each home is unique, and so are the guests it attracts. That’s why we offer tailored management solutions, whether you’re listing a high-rise apartment in a dynamic city, a suburban guest house for weekend visitors, a charming bungalow by the coast, or a grand estate with expansive grounds. Our systems are built to support consistency while our team provides personal attention that ensures no detail is overlooked.

Florida’s diverse STR market—encompassing vacation homes, short term rentals, and weekend getaway properties—demands more than just basic oversight. We optimize every property for maximum bookings, stronger guest reviews, and long-term success through expert pricing tools, proactive maintenance, and dedicated guest services. Owners benefit from reliable income streams and asset protection, while guests enjoy elevated stays that turn first-time visits into repeat reservations.

What is your process for guest check-in and check-out?

We design our check-in and check-out process to be completely seamless, giving guests a sense of ease from arrival to departure.

With features like keyless entry, smart lock technology, and detailed welcome materials, the first impression is efficient, secure, and guest-friendly.

Our team actively supports each stay by remaining accessible 24/7 for guidance, troubleshooting, and tailored requests—whether that’s an early check-in, a late departure, or coordinating services during the visit.

By removing logistical hurdles, guests can focus on enjoying their trip while we handle the operational details in the background.

This consistent approach benefits every type of traveler, from business professionals to vacationers to long-term seasonal guests.

The result is a professional, reliable, hospitality-level experience that both reduces stress and enhances satisfaction across every booking.

How do you screen potential guests?

Every stay at Home Team Luxury Rentals earns its green light. We start by confirming who’s booking with secure identity verification through Truvi (previously Superhog), then we dig into platform history and reviews to understand behavior patterns over time. Only after a candidate aligns with our responsible renting criteria—respect for the home, alignment with house rules, community fit, and a record of responsible conduct—do we move a request from “pending” to “approved.”

This deliberate approach functions as a risk-control system: it reduces exposure to damage, deters misuse, and sustains a high-quality rental environment that benefits both owners and guests. We reinforce approvals with clear pre-stay messaging, expectation setting, and documented acknowledgments of key policies, which further lowers incident rates and supports smooth operations during the stay.

By prioritizing consistency and reliability from the first click to check-out, we protect owner investments and strengthen performance indicators that matter—occupancy stability, review quality, and reduced unplanned expenses. Over time, that discipline preserves property condition, supports premium positioning, and contributes to the long-term value profile that sophisticated short-term rental investments demand.

How do you handle property maintenance and repairs and maintain guest satisfaction?

Ongoing upkeep forms the foundation of our full-service property management approach. Protecting the long-term worth of a residence depends on steady oversight, careful detail work, and forward-looking maintenance. Our staff conducts scheduled walkthroughs of both interiors and exteriors, addressing small concerns before they evolve into significant repair bills. Beyond routine evaluations, we also run preventive diagnostics on heating and cooling systems, plumbing lines, electrical networks, and structural elements, ensuring seamless functionality across all seasons.

If a guest reports an issue, we initiate an immediate resolution process built to minimize disruption and protect the guest experience. Our vetted roster of licensed, insured professionals handles urgent fixes, appliance swaps, and seasonal tasks such as yard care, gutter service, and stormproofing. We further arrange protective maintenance programs that reduce strain on heavily used spaces and lengthen the life span of major systems and finishes.

Through swift intervention and a focus on asset preservation, property owners benefit from fewer emergencies, stronger returns, and consistently high standards that drive positive reviews, higher occupancy, and cost savings over time.

Airbnb Markets near Sunrise: Where We Offer Short-Term Rental & Airbnb Management

Markets near Sunrise: Aventura , Boca Raton , Coral Springs , Dania Beach , Deerfield Beach , Fort Lauderdale , Hallandale Beach , Hialeah , Hollywood , Lauderdale Lakes , Miami Gardens , Miramar , North Lauderdale , Pembroke Pines , Plantation