Frequently Asked Questions

What is your cancellation policy on your vacation rentals?

The Watersound cancellation guidelines are outlined below:

• Guests cancelling 30 or more days before arrival receive a full refund, less a $25 cancellation fee.
• Guests cancelling more than 7 days but under 30 days before arrival will lose their 25% deposit.
• Guests cancelling 7 days or fewer prior to arrival will lose the entire stay amount.

What is vacation rental property management and/or Airbnb management, and what are the benefits of working with a property manager?

Vacation rental and Airbnb property management services include everything from listing optimization and dynamic pricing to guest communication, professional cleaning, and routine maintenance. By partnering with a top-tier management company, property owners can increase their rental income while significantly reducing the time and effort required to oversee day-to-day operations. The best Florida Airbnb management companies understand how to position high-end properties for success on major platforms like Airbnb, Vrbo, and beyond. At Home Team Luxury Rentals, we specialize in managing luxury vacation homes with a combination of five-star hospitality and data-driven performance strategies. Our mission is to help your property exceed market expectations while giving you complete confidence in its care and profitability.

Why should I invest in a short-term rental in Watersound, Florida?

WaterSound is a master-planned coastal community along 30A offering short term rental investors elite guest appeal, architectural excellence, and long-term value. A short term rental in WaterSound attracts luxury travelers, families, and executives seeking peace and exclusivity. WaterSound supports high nightly rates, exceptional reviews, and repeat clientele. Investors in WaterSound benefit from limited inventory, gated access, and premium guest expectations. With white-sand beaches and scenic boardwalks, WaterSound delivers standout bookings. For upscale investors prioritizing brand, privacy, and performance, WaterSound is a confident and enduring investment.

WaterSound is located in Walton County, Florida, along the iconic Scenic Highway 30A, and is part of the renowned South Walton beach communities. It is a master-planned community developed by The St. Joe Company, one of Florida’s largest real estate development firms, known for creating high-end coastal environments. WaterSound's design integrates New Urbanism principles—similar to nearby Seaside—with features like pedestrian-friendly layouts, interconnected boardwalks, and architectural cohesion that reflect classic coastal style. The community is bordered by preserved land and Camp Creek Lake, one of the rare coastal dune lakes unique to this region, enhancing both natural beauty and ecological value. WaterSound Beach also offers direct access to the Gulf of Mexico, and is supported by premium amenities including private beach clubs, golf access, and proximity to Watersound Town Center, a developing commercial and lifestyle hub. These curated elements combine to reinforce WaterSound’s reputation for luxury, privacy, and enduring rental demand.

What services do you provide my short term rental property?

Home Team Luxury Rentals provides a full-service vacation rental management solution designed to keep your property performing at its highest potential.

Our services include:

• Airbnb listing optimization and SEO with keyword-rich descriptions
• professional photography
• multi-channel marketing across platforms like VRBO, Booking.com, Expedia, Hopper, and Marriott Homes & Villas
• dynamic pricing and market analysis to adjust rates based on demand, seasonality, and local trends
• full-service booking management including reservations, cancellations, check-ins, and check-outs
• 24/7 guest communication for inquiries, stay coordination, and post-checkout support
• thorough guest screening using ID verification, platform history, and responsible renter criteria
• professional cleaning and turnover services following strict sanitation protocols
• routine maintenance and repair coordination with trusted contractors
• property staging to maximize listing appeal
• local event monitoring to capitalize on peak demand
• detailed financial reporting with insights into occupancy and revenue
• tax guidance for maximizing deductions
• real-time owner portal for full visibility into bookings and performance.

What other cities do you cover for vacation property management services?

At Home Team Luxury Rentals, we proudly serve all 411 vacation rental markets in Florida, giving property owners complete confidence that no matter where their rental is located, it will be managed to the highest standard. Our portfolio spans the full spectrum of property types—luxury beachfront villas designed for family retreats, cozy cabins that echo the charm of Old Florida, stylish urban condos perfect for business travelers, and lakefront cottages ideal for seasonal escapes. Every property, regardless of size or setting, benefits from our hospitality-focused approach.

We understand that each home is unique, and so are the guests it attracts. That’s why we offer tailored management solutions, whether you’re listing a high-rise apartment in a dynamic city, a suburban guest house for weekend visitors, a charming bungalow by the coast, or a grand estate with expansive grounds. Our systems are built to support consistency while our team provides personal attention that ensures no detail is overlooked.

Florida’s diverse STR market—encompassing vacation homes, short term rentals, and weekend getaway properties—demands more than just basic oversight. We optimize every property for maximum bookings, stronger guest reviews, and long-term success through expert pricing tools, proactive maintenance, and dedicated guest services. Owners benefit from reliable income streams and asset protection, while guests enjoy elevated stays that turn first-time visits into repeat reservations.

What is your process for guest check-in and check-out?

We design our check-in and check-out process to be completely seamless, giving guests a sense of ease from arrival to departure.

With features like keyless entry, smart lock technology, and detailed welcome materials, the first impression is efficient, secure, and guest-friendly.

Our team actively supports each stay by remaining accessible 24/7 for guidance, troubleshooting, and tailored requests—whether that’s an early check-in, a late departure, or coordinating services during the visit.

By removing logistical hurdles, guests can focus on enjoying their trip while we handle the operational details in the background.

This consistent approach benefits every type of traveler, from business professionals to vacationers to long-term seasonal guests.

The result is a professional, reliable, hospitality-level experience that both reduces stress and enhances satisfaction across every booking.

How do you screen potential guests?

Every stay at Home Team Luxury Rentals earns its green light. We start by confirming who’s booking with secure identity verification through Truvi (previously Superhog), then we dig into platform history and reviews to understand behavior patterns over time. Only after a candidate aligns with our responsible renting criteria—respect for the home, alignment with house rules, community fit, and a record of responsible conduct—do we move a request from “pending” to “approved.”

This deliberate approach functions as a risk-control system: it reduces exposure to damage, deters misuse, and sustains a high-quality rental environment that benefits both owners and guests. We reinforce approvals with clear pre-stay messaging, expectation setting, and documented acknowledgments of key policies, which further lowers incident rates and supports smooth operations during the stay.

By prioritizing consistency and reliability from the first click to check-out, we protect owner investments and strengthen performance indicators that matter—occupancy stability, review quality, and reduced unplanned expenses. Over time, that discipline preserves property condition, supports premium positioning, and contributes to the long-term value profile that sophisticated short-term rental investments demand.

How do you handle property maintenance and repairs and maintain guest satisfaction?

As a property management company, we provide property management services designed to protect your investment and ensure every stay is seamless. Whether it’s one vacation home or multiple vacation rentals, our team of professionals delivers consistent care and attention to both guests and owners.

• Detailed inspections across all property areas to catch issues early
• Preventive maintenance, cleaning services, and lawn care service to reduce long-term costs
• 24/7 emergency maintenance to manage urgent repairs and protect your property
• Trusted property managers coordinating concierge services, laundry services, and guest support
• Operations team ready to handle scheduling, housekeeping, and daily tasks

• Custom marketing strategies for listings across leading rental sites
• Dynamic pricing to optimize rates and increase revenue
• Owner notifications, property information emails, and regular performance updates
• 2025 newsletter and mailing list subscription for insights and market trends

Airbnb Markets near Watersound: Where We Offer Short-Term Rental & Airbnb Management

Markets near Watersound: Callaway , DeFuniak Springs , Destin , Ebro , Fort Walton Beach , Freeport , Laurel Hill , Lynn Haven , Mary Esther , Niceville , Panama City , Panama City Beach , Valparaiso , Vernon , Westville