Frequently Asked Questions

What is/would be your policy for my and others' vacation rental properties?

We understand that plans can change — and we've designed a cancellation policy that provides reasonable flexibility for guests while protecting our Oregon property owners' income and availability:

• Cancellations made 30 days or more before check-in receive a full refund, minus a $25 cancellation fee.

• Cancellations made 8 to 29 days before check-in will forfeit the 25% deposit.

• Cancellations made 7 days or fewer before check-in are non-refundable.

This policy applies to all luxury vacation rentals we manage across Oregon, from the coast to the high desert. Our team is always available to walk you through the cancellation process or evaluate any extenuating circumstances. By maintaining this standard, we ensure availability for serious guests and help our hosts plan with confidence.

Explore our full collection of handpicked Oregon luxury vacation rentals.

What is vacation rental property management and/or Airbnb management, and what are the benefits of working with you rather than other property managers?

Our goal is to turn your Oregon vacation rental into a high-performing asset that delivers premium returns with zero day-to-day stress.

Airbnb and vacation rental management is an asset management strategy designed for real estate investors who want to unlock passive income from short-term rentals. It includes full oversight of guest communications, pricing algorithms, vendor management, compliance, and property upkeep.

At Home Team Luxury Rentals, we take a financial-first approach—bridging the gap between hospitality and investment strategy to maximize your property’s income and long-term appreciation.

What makes us different from other property managers?

• Investment-grade performance tracking: We give you the same analytical tools institutional investors use—gross yield, net income, occupancy benchmarks, and more.
• Design and development for ROI: We help you furnish, stage, and amenitize your Oregon property with the guest experience—and profitability—in mind.
• Guest funnel optimization: From OTA visibility to email capture and remarketing, we turn first-time guests into lifetime clients.
• Proactive portfolio guidance: Thinking about scaling? We’ll help you analyze Oregon markets, identify opportunity zones, and expand with confidence.

This is short-term rental investing with a strategy—built on data, driven by performance, and designed for serious returns.

Why should I invest in short-term rentals in Spray, Oregon?

Spray, Oregon is a rare and under-the-radar opportunity for short-term rental investment in Wheeler County, especially for luxury property owners interested in serving guests drawn to Eastern Oregon’s rugged landscapes, riverside recreation, and small-town authenticity. Located along the John Day River, Spray is surrounded by natural beauty and rich geological significance, offering visitors both tranquility and adventure.

As one of Oregon’s least populated incorporated cities, Spray sees seasonal surges in tourism tied to outdoor activities such as rafting, fishing, and camping along the John Day River—a designated National Wild and Scenic River. The town also sits near the John Day Fossil Beds National Monument, one of the most scientifically significant fossil sites in North America. These attractions bring in nature lovers, paleontology enthusiasts, and families looking for quiet, experience-driven travel.

Spray is also known for hosting the long-running Spray Rodeo, which draws hundreds of visitors each Memorial Day weekend and has been part of the town’s tradition since 1948. During these events, demand for lodging far exceeds local capacity, creating an ideal market for upscale short-term rentals.

Given the town’s small size and limited hotel infrastructure, luxury vacation rentals that offer river views, stargazing decks, or rustic-modern interiors can stand out immediately. Guests are increasingly seeking unique accommodations in places where they can disconnect, enjoy nature, and access lesser-known gems.

For property owners, Spray offers low competition, scenic value, and proximity to nationally significant outdoor and fossil tourism—making it a smart and meaningful location for investing in high-end short-term rentals in Oregon’s high desert.

What services do you provide my short term rental property?

Home Team Luxury Rentals delivers full-service short-term rental property management in Oregon, designed to unlock your home’s income potential while preserving its luxury appeal. Whether you’re listing a modern home in Bend, a cabin near Mount Hood, or a coastal getaway in Cannon Beach, we bring national expertise and local insights to maximize your returns.

Our Oregon short-term rental services include:

• Strategic Airbnb listing enhancements and SEO-driven descriptions to improve visibility and booking velocity
• Professional real estate photography tailored to highlight your home’s unique character
• Distribution across high-converting platforms like Expedia, VRBO, Booking.com, Marriott Homes & Villas, and Hopper
• Dynamic pricing automation and custom market research aligned with Oregon travel trends and seasonal events
• Full reservation and calendar management—including check-ins, cancellations, and multi-channel availability
• 24/7 guest messaging and personalized hospitality that earns 5-star reviews
• Guest vetting through ID verification and platform history to reduce risk
• Turnover services with hotel-grade sanitation protocols between stays
• On-call repair coordination and local vendor management
• Interior styling and design services to increase nightly rate and occupancy
• Smart pricing strategies that leverage local events like the Oregon Shakespeare Festival, Bend Summer Fest, and coast-to-peak tourism surges
• Monthly performance reports including KPIs, revenue trends, and occupancy insights
• Tax optimization support including deduction tracking and documentation tips
• Real-time access to your personalized owner dashboard for transparent tracking of income, bookings, and property health

Whether you’re a hands-off investor or a homeowner entering the Oregon vacation rental market for the first time, we offer a refined, data-backed, and guest-focused approach that turns your property into a premium hospitality brand.

What is your process for guest check-in and check-out?

"Our check-in and check-out process is designed to be completely seamless, ensuring guests in Falls Church, Virginia experience a smooth and welcoming arrival and departure. Each property is equipped with secure smart locks or keyless entry systems, allowing guests to check in at their convenience without the need for in-person coordination. Prior to arrival, guests receive a detailed welcome guide that includes property instructions, local recommendations, Wi-Fi details, and contact information for our support team.

During the stay, our team remains on-call 24/7 to answer questions, coordinate early check-ins or late check-outs when available, and quickly resolve any issues that may arise. Upon departure, guests simply lock up and go—no cleanup required. Whether someone is staying for a weekend getaway, seasonal escape, business travel, or a special event, we make sure the experience is polished, professional, and hassle-free from start to finish."

How do you screen potential guests?

Smart guest screening is one of the highest-ROI protections in short-term rental management—and it’s baked into our operations at Home Team Luxury Rentals.

We go beyond basic platform filters. Each guest is evaluated through a multi-factor process that includes identity verification, booking history analysis, and a review of their behavior across STR platforms. Every guest must meet our responsible rental standards to be approved.

The result? Fewer incidents. Higher-quality stays. Longer-lasting assets. By protecting your property and enforcing elevated standards, we ensure a more secure experience for guests and a more profitable, lower-risk investment for you."

How do you handle property maintenance and repairs and maintain guest satisfaction?

At Home Team Luxury Rentals, we view maintenance through the lens of asset management. Our approach blends preventative care, fast repair coordination, and hospitality standards—all designed to protect your property and satisfy your guests.

Every home we manage undergoes scheduled inspections that monitor everything from appliance performance and HVAC reliability to roofing, windows, and plumbing. We proactively address minor concerns before they affect the guest experience or escalate into capital expenditures.

When service is needed, our licensed contractor network is on standby—ready to respond 24/7 with solutions that prioritize speed, professionalism, and guest satisfaction. That includes emergency repair coordination, appliance replacements, and routine tasks like irrigation and landscaping.

We also track maintenance history, costs, and patterns through your owner dashboard, giving you clear insight into how your home is performing over time.

This process not only keeps your guests happy—it minimizes downtime, reduces operating expenses, and maximizes the long-term value of your property.

How do you maximize occupancy and returns on Airbnb and vacation rental properties?

At Home Team Luxury Rentals, we treat your home like what it truly is: a high-performing hospitality asset.
Our approach is custom-built, based on your property’s design, location, and the type of guest it attracts. Whether it’s a luxury retreat in Bend, a coastal home in Manzanita, or a wine country estate in Dundee, we apply targeted strategies proven to maximize bookings and long-term value.

Here’s how we do it:

• Smart Amenity Planning – We analyze Oregon market data to recommend upgrades with real ROI—like hot tubs, EV chargers, game rooms, or bunk spaces—so your property stands out in listings and commands premium nightly rates.

• Strategic Listing Placement – Your home is listed on the platforms where it performs best: Airbnb, Vrbo, Expedia, Hopper, and Homes & Villas by Marriott International, giving you access to global, high-spend travelers.

• Real-Time Dynamic Pricing – Our pricing tech adjusts nightly rates based on seasonality, local events (from the Oregon Shakespeare Festival to Ducks football weekends), and booking trends to ensure you never leave money on the table.

• Channel Testing & Optimization – We actively test listing performance across platforms and double down on the channels that convert best for your property type.

• Hands-On Revenue Management – We monitor your property’s performance weekly and make strategy adjustments to maximize profit and reduce vacancy risk.

We don’t just manage—we help you build wealth.

Through our sister company, BNB Lending , we offer financing tools like DSCR (debt-service coverage ratio) loans in Oregon to help you scale your portfolio or reinvest in high-impact upgrades. And on the back end, tax strategies like cost segregation and accelerated depreciation have helped clients save over $230,000 per year.

The result?

A high-ROI, low-stress asset that delivers elevated guest experiences, reduced wear-and-tear, and premium resale value—whether you hold or decide to sell.

Nearby Markets

Boardman ,
Burns ,
Estacada ,
Fossil ,
Gaston ,
Hines ,
Ione ,
Irrigon ,
John Day ,
Mount Vernon ,
Pilot Rock ,
Wheeler ,
Rainier ,
Seaside ,
Pacific City ,
Portland ,
McMinnville ,
Astoria ,
Lake Oswego ,
Cannon Beach

We're excited to offer luxury vacation rental management services across the entire state of Oregon !