Frequently Asked Questions

What is your cancellation policy on your vacation rentals?

• Cancellations made 30 or more days prior to arrival are subject to a full refund minus a $25 cancellation fee.
• Cancellations made more than 7 days but less than 30 days prior to arrival would result in the loss of the 25% deposit.
• Cancellation within 7 days or less prior to arrival would result in a loss of the entire stay amount.

This policy applies to all vacation rentals under our management, whether it's here or another state. We understand that plans can change, and our rental management team is here to assist with any questions or concerns regarding cancellations. This policy ensures that our South Carolina vacation rentals remain available and that our property managers can effectively manage bookings for all rental properties.

What is vacation rental management and/or Airbnb management, and what are the benefits of working you rather than other property managers?

Luxury short-term rental and Airbnb property management in Greer is about far more than just listing a home — it's about creating exceptional guest experiences and delivering hassle-free income for homeowners. From crafting compelling listings and managing calendars to coordinating 5-star cleanings and handling every guest interaction, it’s a full-circle service designed to maximize your returns while protecting your time.

At Home Team Luxury Rentals, we don’t do average — we deliver the ultimate luxury experience for both guests and owners. We specialize exclusively in high-end vacation homes, curating each stay with thoughtful details and hospitality-driven service. Our elevated approach combines real-time market data, dynamic pricing strategies, and multi-channel exposure to keep your property booked and your ROI strong.

What sets us apart? We're obsessed with the details — because we know that’s where the magic happens. From onboarding to guest checkout, we handle every step with precision, care, and a deep commitment to performance. Our goal is simple: to make your luxury rental outperform the market — and to make your life easier while doing it.

When you work with us, you’re not just getting a property manager — you’re getting a dedicated team focused on creating unforgettable stays and delivering results.

Why should I invest in short term rentals in Greer, South Carolina?

Greer is a rapidly growing market in South Carolina’s Upstate, making it an excellent opportunity for short-term rental investors. With a walkable downtown, access to BMW’s manufacturing hub, and proximity to Greenville-Spartanburg Airport, Greer draws a mix of business travelers, tourists, and visiting families.

Professionally managed Greer vacation rentals close to downtown or major employers see strong year-round demand. The combination of economic growth, attractive real estate prices, and rising tourism makes Greer a smart choice for investors seeking long-term appreciation and consistent income. If you’re looking for a market with both business and leisure traffic, Greer delivers.

What services do you provide my short-term rental property?

Home Team Luxury Rentals provides a full-service vacation rental management solution designed to keep your property performing at its highest potential.

Our services include:

• Airbnb listing optimization and SEO with keyword-rich descriptions
• professional photography
• multi-channel marketing across platforms like VRBO, Booking.com, Expedia, Hopper, and Marriott Homes & Villas
• dynamic pricing and market analysis to adjust rates based on demand, seasonality, and local trends
• full-service booking management including reservations, cancellations, check-ins, and check-outs
• 24/7 guest communication for inquiries, stay coordination, and post-checkout support
• thorough guest screening using ID verification, platform history, and responsible renter criteria
• professional cleaning and turnover services following strict sanitation protocols
• routine maintenance and repair coordination with trusted contractors
• property design, decorating, and staging to maximize listing appeal
• local event monitoring to capitalize on peak demand
• detailed financial reporting with insights into occupancy and revenue
• tax guidance for maximizing deductions
• real-time owner portal for full visibility into bookings and performance.

At Home Team Luxury Rentals, we’re more than just property managers — we’re your dedicated partner in creating exceptional guest experiences and delivering hassle-free income. With our full-service approach, cutting-edge tools, and unwavering commitment to luxury and performance, your property isn’t just in good hands — it’s in the best. Let us handle the details so you can enjoy maximum ROI, total peace of mind, and the freedom to focus on what matters most.

What is your process for guest check-in and check-out?

At Home Team Luxury Rentals, we curate a seamless check-in and check-out experience for every guest, ensuring effortless arrivals and departures. From keyless entry to beautifully designed welcome guides, each stay begins with clear, locally tailored instructions covering Wi-Fi, parking, and house rules—all presented in an elegant, guest-friendly format.

Our dedicated hospitality team is available throughout the stay, ready to assist with anything guests need. Whether it’s a weekend escape or a seasonal visit, we proactively manage communication to reduce friction and elevate satisfaction. This white-glove service drives five-star reviews, boosts occupancy, and cultivates loyal repeat guests—setting your property apart in today’s competitive short-term rental market.

How do you screen potential guests?

At Home Team Luxury Rentals, guest screening isn’t an afterthought—it’s a critical part of protecting your property and preserving the elevated guest experience we’re known for. That’s why we’ve partnered with Truvi, a powerful risk management platform designed specifically for the short-term rental industry.

Truvi uses smart technology to verify guest identities, review booking history, detect suspicious patterns, and apply behavioral risk scoring. Every guest must meet our responsible renting criteria before a booking is confirmed—significantly lowering the risk of parties, property damage, and fraudulent activity.

Beyond guest screening, Truvi also provides damage protection, dispute resolution tools, and ensures that even direct bookings are held to the same high standards. This consistent layer of protection helps us maintain the integrity of your property, avoid unnecessary wear and tear, and foster better relationships with neighbors and communities.

The outcome? More five-star reviews, stronger guest experiences, and peace of mind for homeowners—all delivered through a team that’s obsessed with the details and committed to protecting your return on investment.

What types of real estate in South Carolina perform best as vacation rental property?

In South Carolina, vacation rental properties that perform best are typically beach-access condos, homes with private pools, and properties near major attractions or historic districts. These types of real estate tend to see high demand from leisure travelers and families, with many generating strong monthly income and consistent occupancy.

Locations that combine affordable home prices with strong tourism appeal are especially attractive to investors. Properties in areas with golf courses, walkable beach access, or vibrant cultural scenes tend to outperform, offering both steady bookings and opportunities for repeat guests.

Additionally, select inland markets are gaining traction thanks to rising RevPAR, year-round bookings, and growing inventories. Whether coastal or city-based, the highest-performing properties blend location, amenities, and guest experience—creating the kind of consistent returns smart investors look for.

What should I look for in a Greer property management company for my short-term rental?

Greer vacation rental property management requires a thoughtful blend of local expertise, luxury service, and modern technology. The right company will manage every detail, including listing optimization, guest communication, property care, and financial reporting—freeing you from the day-to-day while protecting your investment.

Success also depends on a multi-platform presence. Look for managers who list your home across Airbnb, VRBO, Booking.com, and exclusive channels like Homes & Villas by Marriott International, available only to luxury-focused firms with proven operational standards.

With Home Team Luxury Rentals, your property receives five-star treatment from start to finish, ensuring higher occupancy, better reviews, and long-term performance you can count on.