Frequently Asked Questions

What is your cancellation policy on your vacation rentals?

• Cancellations made 30 or more days prior to arrival are subject to a full refund minus a $25 cancellation fee.
• Cancellations made more than 7 days but less than 30 days prior to arrival would result in the loss of the 25% deposit.
• Cancellation within 7 days or less prior to arrival would result in a loss of the entire stay amount.

This policy applies to all vacation rentals under our management, whether it's here or another state. We understand that plans can change, and our rental management team is here to assist with any questions or concerns regarding cancellations. This policy ensures that our South Carolina vacation rentals remain available and that our property managers can effectively manage bookings for all rental properties.

What is vacation rental management and/or Airbnb management, and what are the benefits of working you rather than other property managers?

Luxury short-term rental and Airbnb property management in Anderson is about far more than just listing a home — it's about creating exceptional guest experiences and delivering hassle-free income for homeowners. From crafting compelling listings and managing calendars to coordinating 5-star cleanings and handling every guest interaction, it’s a full-circle service designed to maximize your returns while protecting your time.

At Home Team Luxury Rentals, we don’t do average — we deliver the ultimate luxury experience for both guests and owners. We specialize exclusively in high-end vacation homes, curating each stay with thoughtful details and hospitality-driven service. Our elevated approach combines real-time market data, dynamic pricing strategies, and multi-channel exposure to keep your property booked and your ROI strong.

What sets us apart? We're obsessed with the details — because we know that’s where the magic happens. From onboarding to guest checkout, we handle every step with precision, care, and a deep commitment to performance. Our goal is simple: to make your luxury rental outperform the market — and to make your life easier while doing it.

When you work with us, you’re not just getting a property manager — you’re getting a dedicated team focused on creating unforgettable stays and delivering results.

Why should I invest in short term rentals in Anderson, South Carolina?

Anderson, also known as the “Electric City,” is a vibrant and growing destination in the Upstate region, perfect for short-term rental investors. With nearby Lake Hartwell, Anderson University, and a revitalized downtown, Anderson appeals to a mix of students, travelers, and event-goers throughout the year.

Vacation rentals in Anderson offer strong occupancy, particularly during festivals, college events, and summer boating season. Homes near downtown or the lake perform especially well. For investors seeking year-round demand in a city with charm, affordability, and growth potential, Anderson is a compelling option.

What services do you provide my short-term rental property?

Home Team Luxury Rentals provides a full-service vacation rental management solution designed to keep your property performing at its highest potential.

Our services include:

• Airbnb listing optimization and SEO with keyword-rich descriptions
• professional photography
• multi-channel marketing across platforms like VRBO, Booking.com, Expedia, Hopper, and Marriott Homes & Villas
• dynamic pricing and market analysis to adjust rates based on demand, seasonality, and local trends
• full-service booking management including reservations, cancellations, check-ins, and check-outs
• 24/7 guest communication for inquiries, stay coordination, and post-checkout support
• thorough guest screening using ID verification, platform history, and responsible renter criteria
• professional cleaning and turnover services following strict sanitation protocols
• routine maintenance and repair coordination with trusted contractors
• property design, decorating, and staging to maximize listing appeal
• local event monitoring to capitalize on peak demand
• detailed financial reporting with insights into occupancy and revenue
• tax guidance for maximizing deductions
• real-time owner portal for full visibility into bookings and performance.

At Home Team Luxury Rentals, we’re more than just property managers — we’re your dedicated partner in creating exceptional guest experiences and delivering hassle-free income. With our full-service approach, cutting-edge tools, and unwavering commitment to luxury and performance, your property isn’t just in good hands — it’s in the best. Let us handle the details so you can enjoy maximum ROI, total peace of mind, and the freedom to focus on what matters most.

What is your process for guest check-in and check-out?

We deliver a streamlined guest experience from arrival to departure, using keyless entry systems and customized welcome instructions to eliminate confusion and reduce guest inquiries. Every property includes a professionally designed check-in guide with local tips, Wi-Fi info, parking directions, and house rules—making the transition from travel to relaxation smooth and stress-free.

Our team actively manages all guest communications, responding quickly to needs and providing real-time support throughout each stay. This hands-on approach not only enhances the guest experience but also leads to better reviews, increased occupancy, and stronger long-term revenue for owners.

How do you screen potential guests?

At Home Team Luxury Rentals, we understand that protecting your property starts before guests even arrive. That’s why we rely on Truvi, a purpose-built guest screening and risk management platform for short-term rentals, to ensure only qualified guests are approved.

Truvi automates ID verification, evaluates past guest behavior across platforms, flags suspicious bookings, and applies advanced risk assessments in real time. Every guest must meet our strict renter criteria, helping us proactively prevent parties, minimize liability, and eliminate high-risk reservations.

Truvi also supports our operations with automated damage protection, fraud prevention for direct bookings, and built-in dispute tools—all of which streamline our workflow while adding critical layers of security. The result is a frictionless, high-performing rental experience that’s protected from every angle.

With this technology in place and our team monitoring each step, you can count on exceptional hospitality, fewer surprises, and consistent ROI—all with less stress on your end.

What types of real estate in South Carolina perform best as vacation rental property?

The most successful short-term rental properties in South Carolina share a few key traits: proximity to natural beauty or local attractions, thoughtful design, and amenities that enhance the guest experience—like private pools, updated interiors, or golf course views.

Homes near the coast continue to be top performers, but inland properties in walkable areas or near cultural venues are also showing strong returns. The common thread? Lifestyle-focused real estate that appeals to travelers seeking both comfort and convenience.

Whether you’re offering a beachfront retreat or a luxury escape tucked near local hotspots, choosing a property with guest appeal and income potential is essential. At Home Team Luxury Rentals, we specialize in helping owners unlock both.

What should I look for in a Anderson property management company for my short-term rental?

Anderson vacation rental property management requires a thoughtful blend of local expertise, luxury service, and modern technology. The right company will manage every detail, including listing optimization, guest communication, property care, and financial reporting—freeing you from the day-to-day while protecting your investment.

Success also depends on a multi-platform presence. Look for managers who list your home across Airbnb, VRBO, Booking.com, and exclusive channels like Homes & Villas by Marriott International, available only to luxury-focused firms with proven operational standards.

With Home Team Luxury Rentals, your property receives five-star treatment from start to finish, ensuring higher occupancy, better reviews, and long-term performance you can count on.