Frequently Asked Questions

What is your cancellation policy on your vacation rental properties?

• Cancellations made 30 or more days prior to arrival are subject to a full refund minus a $25 cancellation fee.
• Cancellations made more than 7 days but less than 30 days prior to arrival would result in the loss of the 25% deposit.
• Cancellation within 7 days or less prior to arrival would result in a loss of the entire stay amount.

This policy applies to all vacation rentals under our management, whether it's here or another state. We understand that plans can change, and our rental management team is here to assist with any questions or concerns regarding cancellations. This policy ensures that our Texas vacation rentals remain available and that our property managers can effectively manage bookings for all rental properties.

What is vacation rental property management and/or Airbnb management, and what are the benefits of working with you rather than other property managers?

Luxury short-term rental and Airbnb property management in Uvalde, Texas, isn’t just about listing a home — it’s about creating exceptional guest experiences and delivering hassle-free income for homeowners. From crafting compelling listings and managing calendars to coordinating 5-star cleanings and handling every guest interaction, it’s a full-circle service designed to maximize your returns while protecting your time.

At Home Team Luxury Rentals, we don’t do average — we deliver the ultimate luxury experience for both guests and owners. We specialize exclusively in high-end vacation homes, curating each stay with thoughtful details and hospitality-driven service. Our elevated approach combines real-time market data, dynamic pricing strategies, and multi-channel exposure to keep your property booked and your ROI strong.

What sets us apart? We're obsessed with the details — because we know that’s where the magic happens. From onboarding to guest checkout, we handle every step with precision, care, and a deep commitment to performance. Our goal is simple: to make your luxury rental outperform the market — and to make your life easier while doing it.

When you work with us, you’re not just getting a property manager — you’re getting a dedicated team focused on creating unforgettable stays and delivering results.

Why should I invest in short term rentals in Uvalde, Texas?

Uvalde, Texas offers a distinctive opportunity for short-term rental investment thanks to its blend of cultural heritage, geographic positioning, and regional significance. As the county seat of Uvalde County and the principal city in the Uvalde Micropolitan Statistical Area, it serves as a commercial and institutional anchor for the surrounding rural communities of Southwest Texas. Located at the crossroads of U.S. Highway 90 and U.S. Highway 83, Uvalde is positioned as a strategic stopover point for travelers heading between San Antonio, Del Rio, the Texas Hill Country, and the Mexico–United States border, all of which generate year-round mobility and demand for temporary lodging.

Uvalde’s draw also lies in its cultural and historic significance. It was the longtime home of John Nance Garner, a former Vice President of the United States, whose residence is now the Garner Museum. Cultural offerings like the Janey Slaughter Briscoe Grand Opera House and the Briscoe Art & Antique Collection contribute to the town’s charm, attracting regional visitors for events and tourism. Additionally, Garner Field serves as a hub for education and aviation heritage, hosting both Southwest Texas Junior College and a satellite campus of Sul Ross State University, further diversifying the local demand base with students, faculty, and academic travelers.

The town also holds a reputation for outdoor and recreational appeal. As a gateway to the southern Hill Country, Uvalde is known nationally for hunting—particularly white-tailed deer—as recognized by Outdoor Life magazine, and has even hosted international events like the World Gliding Championships. These qualities draw a consistent stream of hunters, gliders, and nature enthusiasts, many of whom prefer the comfort and character of short-term rentals over hotels.

Despite its modest size, Uvalde provides year-round reasons for people to visit, whether it's the city’s role in regional transportation, its cultural and academic institutions, or its natural landscape. For investors, this translates into a market with steady, event-driven demand from multiple guest types—family visitors, tourists, students, and outdoor sportsmen alike. Uvalde may not be a tourist mecca, but its convergence of history, geography, and recreation makes it a compelling and under-the-radar opportunity for short-term rental investment.

What services do you provide my short term rental property?

Home Team Luxury Rentals provides a full-service vacation rental management solution designed to keep your property performing at its highest potential.

Our services include:

• Airbnb listing optimization and SEO with keyword-rich descriptions
• professional photography
• multi-channel marketing across platforms like VRBO, Booking.com, Expedia, Hopper, and Marriott Homes & Villas
• dynamic pricing and market analysis to adjust rates based on demand, seasonality, and local trends
• full-service booking management including reservations, cancellations, check-ins, and check-outs
• 24/7 guest communication for inquiries, stay coordination, and post-checkout support
• thorough guest screening using ID verification, platform history, and responsible renter criteria
• professional cleaning and turnover services following strict sanitation protocols
• routine maintenance and repair coordination with trusted contractors
• property design, decorating, and staging to maximize listing appeal
• local event monitoring to capitalize on peak demand
• detailed financial reporting with insights into occupancy and revenue
• tax guidance for maximizing deductions
• real-time owner portal for full visibility into bookings and performance.

What makes your property management services different from other companies?

What sets Home Team Luxury Rentals apart is our ability to scale luxury property management nationwide while offering a personalized, results-driven approach tailored to each home. We provide comprehensive vacation rental services—from marketing and bookings to guest relations, maintenance, and performance reporting—powered by top-tier tools like Guesty for listing management and Truvi for smooth, secure guest check-ins. Every owner gets access to a dedicated dashboard, giving full visibility into bookings, revenue, and property status in real time.

But our real differentiator lies in how we strategically enhance each property’s appeal. We actively track what luxury travelers are searching for—like smart home tech, designer pools, hot tubs, and outdoor kitchens—and help you implement these sought-after features, even if your home doesn’t currently have them. This amenity-first strategy directly impacts occupancy rates and nightly revenue, ensuring your home performs at its peak year-round.

We don’t place limits on where or how many homes we manage, giving us the flexibility to grow with you, whether you own one property or ten across different markets. Our mission is simple: to deliver hassle-free income and long-term property appreciation, while creating an exceptional guest experience that drives repeat bookings and five-star reviews.

What is your process for guest check-in and check-out?

We provide a seamless check-in and check-out experience designed to impress guests from the moment they arrive until the moment they leave. Features like keyless entry, smart locks, and detailed welcome guides help eliminate friction, while our team remains available around the clock to answer questions, coordinate special requests, and resolve any issues that arise. Whether guests are traveling for a weekend getaway, a business trip, a seasonal escape, or a special occasion, we ensure every detail of their stay is handled with care to deliver a professional, hospitality-grade experience.

How do you screen potential guests?

At Home Team Luxury Rentals, guest screening is a critical part of our risk management strategy. We verify each guest’s identity, assess their rental history and reviews on booking platforms, and apply our internal responsible renting standards before any reservation is approved.

This detailed process helps us prevent property misuse, reduce risk, and ensure that every guest aligns with our expectations for respectful and responsible behavior. The result is a more consistent, secure rental environment that protects both your property and the guest experience, supporting the long-term value of your investment.

How do you handle property maintenance and repairs and maintain guest satisfaction?

Regular maintenance is a fundamental aspect of our property management strategy. We prioritize proactive care and routine inspections to safeguard the long-term value of each home. Our team conducts scheduled assessments of both interior and exterior spaces, addressing potential concerns before they evolve into major repairs.

We also perform regular system checks—covering HVAC, plumbing, electrical, and structural components—to ensure optimal performance throughout the year. In the event of guest-reported issues, our rapid-response protocol enables us to resolve problems swiftly, maintaining a seamless guest experience.

Our vetted network of licensed contractors handles everything from emergency repairs to seasonal services like landscaping and weatherproofing. By focusing on preventative maintenance and fast action, we help owners reduce long-term costs, preserve property value, and meet guest expectations with consistency.