• 30 Days or More Before Arrival: Guests receive a full refund, minus a $25 administrative fee, if canceled at least 30 days before check-in. This provides flexibility to travelers while protecting your income forecast.
• 7–30 Days Before Arrival: A 25% cancellation fee applies for reservations canceled within this timeframe. This strikes a balance between guest convenience and owner revenue.
• Less Than 7 Days Before Arrival: Cancellations made within 7 days of arrival are non-refundable. This helps preserve your earnings during peak seasons in Lake Chelan, such as summer, wine weekends, and holiday events.

• Minimum Night Requirements: Two- to three-night minimum stays may be enforced during peak travel periods such as summer weekends, harvest festivals, and holiday seasons.
• Flexible Short Stays: One- or two-night bookings are often accepted during off-peak periods to fill calendar gaps.
• Seamless Booking Management: We handle everything from confirmations to guest instructions to ensure a smooth guest experience and optimized occupancy.

We provide full-service vacation rental management so you can enjoy hands-off ownership:

• Dynamic Pricing: Real-time rate adjustments based on market demand, seasonality, and local events.
• Professional Listings: Your home is showcased with optimized descriptions and high-quality photos on Airbnb, Vrbo, and more.
• 24/7 Guest Support: We handle all guest communications, including questions, check-in help, and emergencies.
• Cleaning & Maintenance Coordination: We manage turnovers, inspections, and repairs using trusted local providers.
• Compliance Assistance: We help navigate Chelan County’s short-term rental ordinances, tax requirements, and permitting.

We use a multi-channel strategy to maximize your property’s visibility and increase bookings:

• Dynamic Price Adjustments: Nightly rates are optimized based on demand and local events.
• Search-Optimized Listings: Property descriptions are tailored with keywords and nearby attractions such as the Columbia River Gorge, Mount Hood, and local wineries.
• Targeted Digital Advertising: We run ads on Google, Facebook, and Instagram to reach travelers interested in Pacific Northwest getaways.
• Event-Based Promotions: Your property is highlighted during high-demand seasons like summer, ski season, and local festivals.

• Keyless Self Check-In: Guests receive secure, time-sensitive codes for easy access.
• Mobile-Friendly Welcome Guide: Digital property guide includes local recommendations, house rules, and amenity details.
• 24/7 Guest Assistance: Round-the-clock support to handle any questions or concerns.
• Post-Stay Inspections: A thorough walkthrough after each stay ensures cleanliness and readiness for the next guest.

To protect your property, we use a detailed guest screening process:

• Verified ID Required: All guests must provide government-issued, verified identification.
• Review History & Profile & Evaluation: We examine previous reviews, ratings, and booking patterns.
• House Rules Agreement: Guests are required to review and agree to your home’s policies before check-in.
• Activity Monitoring: We stay in contact during their stay to ensure respectful use of your property.

We provide proactive and emergency maintenance services to keep your property guest-ready:

• Routine Property Inspection: Regular checks catch minor issues before they become costly.
• Seasonal Maintenance Scheduling: Lawn care, winterization, HVAC, and pest control handled seasonally.
• Emergency Repairs: Fast, reliable local technicians available for urgent repairs.

Guest satisfaction starts with a clean, welcoming home:

• Professional Cleaning Teams: Detailed cleaning & sanitization after every guest stay.
• Fresh Linens & Towels: Hotel-quality bedding and towels stocked for every check-in.
• Supply Restocking: We keep toiletries, paper goods, and kitchen basics replenished. 
• Deep Cleaning Services: Optional seasonal or specialty cleanings available by request.

We use proven tactics to enhance your property’s performance and occupancy:

• SEO-Enhanced Listings: Targeted keywords and attraction-based highlights to boost search rankings.
• Dynamic Rate Adjustments: Rates automatically reflect current market conditions.
• Quick Response Times: Fast replies to guest inquiries improve booking conversion rates.
• Review Strategy: We follow up with guests to encourage 5-star reviews, which enhance listing visibility and trust.

Yes! Lake Chelan offers strong year-round rental potential:

• Popular Tourist Destination: Home to over 30 wineries, waterfront activities, and stunning natural views.
• High Demand Seasons: Summer, wine harvest season, and holiday weekends see high occupancy and premium rates.
• Year-Round Attractions: Guests visit for hiking, skiing, boating, and wine tourism in all seasons.
• Solid Investment Potential: Properties tend to appreciate in value while generating steady rental income.

Our services increase earnings and preserve the long-term value of your home:

• Preventative Upkeep: Scheduled maintenance protects your home and minimizes costly repairs.
• Performance Tracking: Monthly reports track your income, occupancy, and trends.
• Upgrade Recommendations: We provide suggestions to improve guest satisfaction and nightly rates.
• Regulatory Compliance: We assist with city and county licensing, registration, and tax filings.

We manage vacation rental properties across top Washington destinations, including:

• Lake Chelan, WA
• Leavenworth, WA
• Seattle, WA
• White Salmon, WA
• Spokane, WA

Whether you're managing a lakefront home, wine country retreat, or family-friendly property, we offer expert guidance and hands-on support.