Frequently Asked Questions

What is your cancellation policy on your vacation rentals?

Our Longwood cancellation policy is as follows:

• Cancellations made 30 or more days prior to arrival are subject to a full refund minus a $25 cancellation fee.
• Cancellations made more than 7 days but less than 30 days prior to arrival would result in the loss of the 25% deposit.
• Cancellation within 7 days or less prior to arrival would result in a loss of the entire stay amount.

What is vacation rental property management and/or Airbnb management, and what are the benefits of working with a property manager?

Comprehensive short-term rental management includes strategic listing creation, multi-platform marketing, guest communication, professional turnover services, and ongoing property care. Owners who choose expert Airbnb property management benefit from higher occupancy, better reviews, and minimal day-to-day involvement. Top-tier vacation rental managers know how to position premium properties effectively, leveraging pricing tools, calendar sync, and guest vetting to maximize returns. At Home Team Luxury Rentals, we offer end-to-end solutions designed for luxury vacation homes, combining hospitality expertise with market analytics. We help you unlock the full potential of your property while maintaining a truly hands-off ownership experience.

Why should I invest in a short-term rental in Longwood, Florida?

Longwood is a desirable suburban city in Seminole County that blends commuter convenience with historic charm—perfect for short term rental investment. A short term rental in Longwood attracts families, business travelers, and guests attending sports or educational events. Longwood offers high occupancy due to its proximity to Orlando, good schools, and regional hospitals. Investors in Longwood benefit from strong reviews, mid-to-high nightly rates, and appreciation potential. Longwood’s walkability and parks make it especially attractive for longer stays. For investors targeting professional and family guests in a safe, growing market, Longwood is a smart, steady pick.

Longwood is a suburban city in Seminole County within the Orlando–Kissimmee–Sanford Metropolitan Area. It features a well-preserved historic district and is close to major business parks and regional hospitals. Longwood lies along the SunRail commuter rail line, enhancing its accessibility for professionals. With nearby attractions like Wekiva Springs State Park, the city blends suburban convenience with natural beauty. Its infrastructure, schools, and proximity to Orlando make Longwood a desirable location for extended and repeat stays.

What services do you provide my short term rental property?

Home Team Luxury Rentals provides a full-service vacation rental management solution designed to keep your property performing at its highest potential.

Our services include:

• Airbnb listing optimization and SEO with keyword-rich descriptions
• professional photography
• multi-channel marketing across platforms like VRBO, Booking.com, Expedia, Hopper, and Marriott Homes & Villas
• dynamic pricing and market analysis to adjust rates based on demand, seasonality, and local trends
• full-service booking management including reservations, cancellations, check-ins, and check-outs
• 24/7 guest communication for inquiries, stay coordination, and post-checkout support
• thorough guest screening using ID verification, platform history, and responsible renter criteria
• professional cleaning and turnover services following strict sanitation protocols
• routine maintenance and repair coordination with trusted contractors
• property staging to maximize listing appeal
• local event monitoring to capitalize on peak demand
• detailed financial reporting with insights into occupancy and revenue
• tax guidance for maximizing deductions
• real-time owner portal for full visibility into bookings and performance.

What other cities do you cover for vacation property management services?

We proudly provide vacation rental property management services across all 411 vacation rental markets in Florida, ensuring comprehensive coverage for property owners throughout the state. From luxury beachfront villas on the Gulf Coast to cozy mountain-style cabins in North Florida, sleek urban condos in vibrant downtown districts, and serene lakefront cottages tucked away in quieter regions, our team has the expertise to manage every type of short-term rental with precision and care.

Whether you own a high-rise apartment in a bustling metro area, a charming bungalow near a historic district, a quiet suburban guest house, or a sprawling estate with resort-style amenities, our approach is tailored to your property’s unique needs. We combine advanced systems with hands-on service to create seamless operations for owners and memorable experiences for guests.

Florida is home to an incredible variety of STRs—also known as vacation homes, short-term rentals, and weekend getaway properties—and we specialize in optimizing each one for maximum occupancy and five-star guest satisfaction. With professional oversight, dynamic pricing strategies, preventive maintenance, and 24/7 guest communication, we ensure every rental performs at its highest potential. Our goal is to protect your investment, deliver consistent income, and elevate your property into a hospitality-grade experience that stands out in Florida’s competitive market.

What is your process for guest check-in and check-out?

From the very first moment of arrival to the final farewell, we deliver a seamless check-in and check-out process designed to set the tone for an exceptional stay.

Our approach incorporates keyless entry systems, secure smart locks, and personalized welcome guides that simplify navigation and highlight essential information.

Guests enjoy the confidence of knowing assistance is always within reach, as our team provides around-the-clock availability to coordinate unique requests, troubleshoot issues, and deliver solutions without delay.

Whether the purpose of travel is a short leisure escape, a week-long business trip, an extended seasonal visit, or a meaningful life celebration, we handle every stage of the stay with meticulous attention to detail.

This balance of technology, service, and hospitality ensures a smooth, professional experience that keeps guests returning year after year.

How do you screen potential guests?

Every stay at Home Team Luxury Rentals earns its green light. We start by confirming who’s booking with secure identity verification through Truvi (previously Superhog), then we dig into platform history and reviews to understand behavior patterns over time. Only after a candidate aligns with our responsible renting criteria—respect for the home, alignment with house rules, community fit, and a record of responsible conduct—do we move a request from “pending” to “approved.”

This deliberate approach functions as a risk-control system: it reduces exposure to damage, deters misuse, and sustains a high-quality rental environment that benefits both owners and guests. We reinforce approvals with clear pre-stay messaging, expectation setting, and documented acknowledgments of key policies, which further lowers incident rates and supports smooth operations during the stay.

By prioritizing consistency and reliability from the first click to check-out, we protect owner investments and strengthen performance indicators that matter—occupancy stability, review quality, and reduced unplanned expenses. Over time, that discipline preserves property condition, supports premium positioning, and contributes to the long-term value profile that sophisticated short-term rental investments demand.

How do you handle property maintenance and repairs and maintain guest satisfaction?

Property management is about more than maintenance—it’s about creating value for owners and exceptional stays for guests. As a property management company, we manage properties with a focus on investment protection, reviews, and guest satisfaction.

• Comprehensive inspections of all areas to prevent future issues
• Preventive care, including lawn care service and pest control services
• 24/7 maintenance team available for urgent repairs
• Cleaning services, concierge services, and guest support for seamless experiences
• Operations team and property managers dedicated to daily management tasks

• Marketing campaigns that improve property listings and bookings
• Dynamic pricing to maximize rates and revenue across vacation rentals
• Notifications and property information emails for ongoing transparency
• 2025 mailing list and newsletter for expert insights and market updates

Airbnb Markets near Longwood: Where We Offer Short-Term Rental & Airbnb Management

Markets near Longwood: Altamonte Springs , Apopka , Belle Isle , Casselberry , Lake Mary , Maitland , Ocoee , Orlando , Oviedo , Sanford , St. Cloud , Windermere , Winter Garden , Winter Park , Winter Springs