• 30 Days or More Before Check-In: Guests receive a full refund, minus a $25 administrative fee, if the reservation is canceled at least 30 days prior to arrival.This offers flexibility to travelers while protecting your projected revenue.
• 7–30 Days Before Check-In: A 25% cancellation fee applies. This policy balances guest needs with your earnings.
• Less Than 7 Days Before Arrival: Cancellations within 7 days of check-in are non-refundable. This policy safeguards your income during peak seasons in Spokane, including Bloomsday, Hoopfest, local college graduations, and holiday weekends.

• Minimum Night Requirements: Two to three-night minimum stays may apply during popular events, weekends, and the high summer season.
• Short Stay Flexibility: One- and two-night bookings are generally accepted during off-peak times to fill calendar gaps.
• End-to-End Reservation Management: We handle the full process—from booking and payments to guest instructions and support.

We provide full-service management, so you can earn more without the stress:

• Dynamic Pricing: We optimize nightly rates based on demand, local events, and seasonality in the San Juan Islands.
• Listing Optimization: We create SEO-optimized listings with professional photography and compelling descriptions on Expedia, Booking.com, Hopper, Airbnb, Vrbo, and other platforms.
• 24/7 Guest Communication: Our team handles all communication, bookings, and emergencies at any hour.
• Turnover Coordination: Local vendors manage cleanings, restocking, and maintenance between stays.
• Compliance Support: We assist with vacation rental licensing, permitting, and lodging tax compliance in San Juan County.

We use a tailored marketing strategy to maximize your property’s exposure and bookings:

• Dynamic Pricing Software: Nightly rates are automatically adjusted in real time to match market conditions.
• Targeted SEO Listings: We highlight proximity to attractions like the ferry terminal, whale watching tours, Lime Kiln Point State Park, and charming downtown shops.
• Paid Digital Campaigns: Ads on Google, Facebook, and Instagram target travelers seeking scenic getaways in the Pacific Northwest.
• Seasonal Promotions: Special campaigns for summer, whale watching season, and San Juan Island events help fill your calendar.

Keyless Entry: Guests receive secure, time-sensitive codes for seamless self check-in.

• Digital Welcome Guide: Mobile-friendly guide includes house rules, check-out instructions, and curated local recommendations.
• 24/7 Guest Assistance: Our team is always available to answer guest questions or resolve issues.
• Post-Stay Property Inspections: After every checkout, we inspect your home to ensure it’s clean and ready for the next stay.

We implement a strict screening process to ensure your home is respected and secure:

• Verified Identification: All guests are required to provide a government-issued, verified ID before bookin
• Guest Profile & History Review: We examine previous reviews, ratings, and behavior patterns.
• Pre-Arrival Rule Agreement: Guests must accept your house rules before check-in.
• Stay Monitoring: We monitor guest activity to prevent rule violations or property misuse.

We keep your property guest-ready and well-maintained through:

• Routine Property Inspections: Regular walkthroughs catch maintenance issues early.
• Seasonal Services: We coordinate HVAC servicing, landscaping, and winter preparation.
• Emergency Repairs: Our trusted local vendors are available for urgent repairs when needed.

We ensure a spotless experience for every guest:

• Professional Turnovers: Deep cleaning and sanitization performed after each guest stay.
• Hotel-Quality Linens & Towels: Fresh, high-quality linens are included in every turnover
• Restocking Supplies: We replenish essentials like paper products, toiletries, and cleaning supplies.
• Optional Deep Cleanings: Available for spring refreshes or long-term maintenance.

We use proven strategies to enhance performance and maximize revenue:

• Search-Optimized Listings: Descriptions are crafted with keywords and highlights of Friday Harbor's unique appeal.
• Real-Time Rate Adjustments: Pricing is updated daily to reflect supply, demand, and local events.
• Fast Communication: Prompt guest responses increase booking conversions and review scores.
• Review Strategy: We follow up to encourage positive reviews and boost your property’s reputation.

Our services are designed to increase your profits and protect your long-term investment:

• Preventative Maintenance: Regular upkeep keeps your home in excellent shape.
• Financial Transparency: We provide detailed monthly reports on bookings, revenue, and expenses.
• Guest Experience Enhancements: We suggest upgrades that improve satisfaction and increase nightly rate
• Legal Compliance: We help you remain compliant with San Juan County laws, licenses, and tax obligations.

Yes—Friday Harbor offers strong investment potential:

• Premier Island Destination: Attracts year-round visitors for whale watching, kayaking, hiking, and wine tasting.
• High Nightly Rates: Limited housing inventory and high demand support premium pricing.
• Seasonal Events: Events like the San Juan County Fair and Fourth of July draw consistent tourism.
• All-Season Appeal: From cozy off-season retreats to peak summer adventures, Friday Harbor sees steady travel interest.

Where else do you manage vacation rentals in Washington?

In addition to Friday Harbor, we provide expert short-term rental management across:

Seattle

Long Beach

White Salmon

Winthrop

Lake Chelan

Leavenworth

Spokane

Tacoma

Friday Harbor

Kingston

Port Townsend

Whether you manage a cozy island cabin or a luxury waterfront retreat, we offer custom support to help your rental thrive.